When your plumbing goes wrong in your home, the resulting damage and repair costs could be catastrophic. Therefore, it’s essential that you find a plumber whom you can rely on and trust.
Begin your search by consulting friends and family for recommendations, and then visit online directories with pre-screened professionals to check reviews and gather additional information.
Never Answers Their Phones
A plumber that does not answer their phone is an immediate red flag. They could be meeting, underwater or doing something else and miss calls from potential customers who would prefer another service provider instead of them.
Many plumbing companies provide 24/7 telephone answering services which allow clients to contact them whenever necessary and ensure every call received by clients is quickly answered and any customer inquiries are addressed promptly.
When hiring a plumber, always ask about their qualifications and certifications. Preferably find someone with licensing and insurance – these professionals can be trusted to deliver high quality work while treating your home with respect.
Many companies will have their licensing information available on their webpage. Without these credentials, a plumber may not be able to complete the task correctly or safely.
Many states also offer online licensing lookup tools. You can use these as an alternate method of researching potential plumbers.
Reputable plumbers will be more than willing to provide references from past projects, or you can check their ratings on review websites such as Yelp. Generally speaking, companies with minimal complaints tend to be trustworthy and produce top-quality work.
When consulting a plumber for an estimate, make sure that the pricing and payment terms are discussed thoroughly.
Some providers will give an initial quote over the phone while others may need to visit your home and inspect its needs before offering their final price quote. Either way, you will want to be sure to have an estimate in writing before they begin their work.
They Never Show Up
At some point in their home ownership journey, every homeowner will require the services of a plumber. From fixing toilet issues to more involved plumbing repairs like slab leaks and repiping, having an available plumber on call is essential.
Finding the right plumber for you may prove challenging but it is worth your while – finding someone that treats clients respectfully while knowing exactly what they are doing should be your goal. Below are some tips to help find one who won’t create more issues than they solve!
Before hiring a plumber for any project, always inquire with their past clients for references as this provides an ideal way to gauge their work ethic and customer service skills. A reliable plumbing service should readily supply this list for you to contact and inquire as to their experience with this individual and how the project was completed.
Attempt to contact all references directly for their experience and satisfaction rating with your plumber of choice as this will give an accurate picture.
Establishing a stellar reputation in any industry is vital, and plumbing is no exception. A reputable plumber in Baton Rouge should proudly display their credentials and licensing details on their website or marketing materials. Any hesitation to provide these documents should serve as an early warning that something may be amiss with them.
Before hiring any plumber for any jobs, be sure to review their Better Business Bureau rating and track how they deal with customer complaints from previous customers. This is an independent review site run under the US Government, so you can rest assured that a company’s BBB page will be an accurate representation of their business.
Always hire an experienced plumber with proven results and an impressive history of success. Plumbers that have only been in business a short while likely don’t possess enough knowledge or expertise to tackle complex projects successfully.
They Don’t Respect Your Time
Reputable plumbers offer quality work at an affordable rate while respecting both your home and time. When they leave your home they should leave it clean and tidy. If a plumber leaves your home looking less tidy than expected, ask yourself why. It could be because they are cutting corners to save money, which could cost more in the end if any quality issues arise from their work.
When calling a plumber, you should expect a fast reply and an appointment time that meets your needs. Although many take this courtesy for granted, if a plumber cannot take the time to respond promptly when receiving your call quickly it should probably not be used; similarly if they promise they’ll arrive by a certain time but cannot meet this obligation, this wouldn’t be fair to you or your home.
As soon as a plumber is scheduled, it’s imperative they arrive promptly. This is especially crucial in emergency plumbing situations; delays in service can mean water damage to your home.
You can click the link: https://www.bobvila.com/signs-of-water-damage/ to learn more. A reputable plumber won’t ever arrive late to an appointment and will call ahead or provide updates as they’re heading your way.
They Don’t Offer Warranties
Reputable plumbers stand by their work, which is why they offer some form of warranty package to customers. A great plumber should welcome this as it shows their confidence in themselves and their skillset – without one, an immediate red flag should go up!
Be wary that some plumbers may employ helpers or subcontractors; in such instances, it is wise to find out their experience level as the person coming to your home to perform work may have less training or experience than the one initially spoken with.
As it can take time and research to find a professional and dependable plumber for either home or business needs, it is best to do your research before an emergency occurs. By doing your homework you will find one who meets both your requirements as well as treats you with respect throughout the entire process.